In this page, we answer to your questions.
I am not able to reach your atelier. how can i be sure that the costume will fit me perfectly?
Over the years, Fb International has developed and improved a very detailed measurement chart. If you pay attention to the simple indications, we will be able to create the perfect costume. In case of mistakes, we will be at your disposal for any kind of change and correction.
Can i order and get a dress abroad?
Yes, you can! We are used to ship all over the world.
How can i pay for my costume?
We accept payment by bank transfer. Our bank data will be provided to you by our staff.
From the moment I confirm the model on the sketch, how long does it take to get the costume ready?
The delivery date is agreed with the customer. Since the costumes are hand-made, we ask you to give us a prompt answer about the confirmation of the sketch, the measurement chart and the delivery date.
How can I get my costume?
We are used to ship by courier all over the world. From the shipping moment, it will take 24-48 hours for the delivery in Italy. As regards shipments abroad, it is possible to choose between express (24-48 h) and standard (3-5 days).
I received my costume but i don’t like it. what can i do?
Contact us, we will try to understand the reason and we will agree about changes. In some cases, it is possible to change the costume with another one.
How can i contact you?
You can find our contact information in this website.
- We are open on:
- TUESDAY, WEDNESDAY AND FRIDAY: 10am – 1pm, 3-5.30pm
- SATURDAY: 10am – 1pm, 4-7pm
We are used to receive customers by appointment.